Guangzhou Jingnuo Automotive Parts Co., Ltd.
+8618023490252
Faqs
Why do we need customers to provide OEM numbers before quotation & production?
+

The OEM number acts as the unique identity certificate of auto parts, which guarantees the accuracy of product matching. That’s why we must get your OEM reference before confirming specifications:

  1. Confirm accurate vehicle matching

    Each OEM number corresponds to a fixed car model, year, engine type and assembly size for automotive control cables and auto filters. With the OEM code, we can confirm the exact length, connector size, filter dimension and installation structure to avoid wrong fitting for your target vehicles.

  2. Prevent production mistakes

    Without the OEM number, we cannot judge whether the part fits your required vehicle. Producing parts based only on vague descriptions will easily lead to size mismatch, assembly failure and customer complaints after delivery.

  3. Match factory standard molds

    Our production molds are developed strictly according to original OEM sizes. Providing OEM numbers helps us quickly find the matching mold, ensure consistent product shape and performance same as original auto spare parts.

⚠️

If you do not have the OEM number at present, you can send us original product samples or clear vehicle VIN code for confirmation. For more details about OEM matching, please contact our customer service.

Why do we not accept very small orders?
+

We fully understand buyers’ demand for small trial orders, yet we have to set a reasonable minimum order quantity based on actual production costs:

  1. Fixed production startup cost

    Each batch requires machine debugging, mold setup, raw material cutting and first-piece inspection. These fixed labor & machine costs will be shared by all products in one order. For tiny orders, the unit cost will surge sharply, and the price will be uncompetitive for both sides.

  2. Raw material procurement limit

    Steel wire, filter paper, rubber and plastic accessories are purchased in bulk from our suppliers. We cannot buy raw materials in tiny separate batches for ultra-small orders, which will cause material waste and extra loss.

  3. Packaging & inspection cost

    Export cartons, logo printing and full quality inspection also generate fixed fees. The cost proportion for small orders becomes too high, making the finished product price unacceptable for buyers.

Flexible solution

We still support small trial orders under negotiable conditions:

  • Mix different models of automotive control cables or auto filters to reach the minimum MOQ together;
  • Accept higher unit price for separate small trial batches.

⚠️ If you have special demands for small orders, please contact customer service for specific details to check if we can arrange production for you.

Why do we need quantity, packaging and quality requirements before offering quotation?
+

All quotations are calculated based on production cost, raw material consumption, packaging cost and processing standards, so we have to confirm 3 core information first:

  1. Order Quantity

    The unit price changes greatly with order volume. Large bulk orders can reduce raw material procurement cost and production setup loss, so we can offer a more favorable unit price. Small trial orders will have relatively higher unit cost due to separate mold opening and machine adjustment.

  2. Packaging Standard

    Different packaging ways have different costs: neutral export carton, color printed box, plastic bag with logo, pallet packing, etc. Custom printed packaging requires extra plate making fee, which will affect the total quotation.

  3. Quality & Technical Standard
  • For automotive control cables: raw material grade (galvanized steel / stainless steel), tensile standard, anti-rust treatment.
  • For auto filters: filter paper grade, rubber seal standard, dust holding capacity.

    Higher quality standards require premium raw materials and stricter inspection procedures, which will lead to different pricing.

⚠️ If you only provide vague demands without the above details, we can only offer an estimated reference price, which may have a big gap with the final formal quotation. For accurate and competitive official price, please send us your target quantity, packaging plan and quality requirements. If you have other questions, please contact customer service for specific details.

What payment terms and shipping ways do you offer for automotive control cables?
+
Payment Terms

We accept multiple secure payment methods for international customers:

  1. T/T Bank Transfer: 30% deposit to start mass production, balance against the copy of Bill of Lading before shipment.
  2. L/C at sight: Suitable for large bulk orders with long-term cooperation.
  3. Western Union & PayPal: For small trial orders and sample fees.
Production Lead Time
  • In-stock standard cables: 7-15 working days after deposit received.
  • Customized OEM/ODM cables: 15–31 working days based on quantity and mold schedule.
Shipping Solutions
  1. Sea Freight: Low cost for bulk orders, transit time 25–40 days by destination port.
  2. Air Freight: Fast bulk delivery, transit time 7–12 days.
  3. DHL/FedEx/UPS Express: Door-to-door delivery for samples, transit time 3–7 days.
⚠️ Note
The delivery cycle is only for reference. If you have special logistics or payment demands, please contact customer service for specific details.
What’s your warranty policy for automotive control cables? How to handle defective products?
+
⚠️ Important Reminders

We provide a 12-month factory warranty for all our automotive control cables against manufacturing defects.

  1. Warranty Scope
    • Faults caused by raw material flaws or production errors are covered for free replacement.
    • Damage from improper installation, overloading, abrasion or man-made destruction is not within the warranty range.
  1. Process for Defective Goods

    If you receive faulty items, please take clear photos or videos within 7 days after receiving cargo and send them to our customer service. We will confirm the problem and arrange re-production, replacement or compensation for you.

  2. Special Circumstances

    For special customized warranty requirements, please contact customer service for specific details.

Can I customize automotive control cables? What is your MOQ?
+

We provide full OEM & ODM customization service for all kinds of automotive control cables.

  1. Customizable items

    • Cable length, inner wire diameter, outer tube color
    • Metal end fittings, plastic connectors, mounting brackets
    • Brand logo printing on cable housing or packaging
    • Special surface treatment for anti-corrosion
  1. Sample support

    You can send us physical samples or CAD technical drawings. Our engineering team will make matching prototypes for your confirmation before mass production.

  2. MOQ Policy

    • Standard ready-stock cables: MOQ 100 pieces
    • Customized cables with new molds: MOQ 500–1000 pieces
    • Small trial orders are negotiable for long-term cooperation clients
  1. Mold cost

    If your custom structure requires new injection or stamping molds, the mold fee can be refunded when your order quantity reaches the agreed target.



⚠️⚠️⚠️Please contact our customer service for specific details.